Privacy Policy

Last Updated: November 12, 2025

1. Information We Collect

1.1 Information You Provide Directly

When you interact with Plinko, you may provide us with certain information voluntarily, including:

• Account Information: If you create an account, we collect your username, email address, and password (stored in encrypted form). This information helps us maintain your profile and enable features like saving your progress and preferences.
• Profile Data: You may optionally provide additional information such as a display name or avatar to personalize your gaming experience.
• Communications: When you contact our support team or provide feedback, we collect the content of your messages, including any attachments you send us.
• Game Preferences: Your chosen settings, including sound preferences, difficulty levels, and visual customizations.

1.2 Information Collected Automatically

As you navigate through and interact with our game, we automatically collect certain technical information about your device and gameplay:

• Device Information: We collect data about the device you use to access our game, including device type, operating system, browser type and version, screen resolution, and device identifiers.
• Gameplay Data: Information about how you play, including game statistics, scores, levels completed, time spent playing, and gameplay patterns. This helps us improve game balance and design.
• Log Data: Our servers automatically record information when you use our service, including your IP address, browser type, referring URLs, pages viewed, and timestamps.
• Cookies and Similar Technologies: We use cookies, local storage, and similar technologies to remember your preferences, authenticate your session, and analyze usage patterns.

1.3 Information from Third Parties

In certain circumstances, we may receive information about you from third-party sources:

• If you choose to connect your social media accounts, we may receive basic profile information as permitted by your privacy settings on those platforms.
• Analytics providers may share aggregated, anonymized data about user behavior and demographics.

2. How We Use Your Information

We use the information we collect for various legitimate purposes that enhance your gaming experience and help us operate our service effectively:

2.1 To Provide and Improve Our Service

• Delivering the game experience and ensuring it functions properly across different devices
• Saving your game progress, scores, and preferences so you can pick up where you left off
• Analyzing gameplay patterns to identify bugs, balance issues, and opportunities for improvement
• Developing new features and content based on user preferences and behavior
• Optimizing game performance and loading times

2.2 To Communicate With You

• Responding to your questions, comments, and support requests promptly and effectively
• Sending important updates about changes to our service, policies, or terms
• Providing you with news about game updates, new features, or special events (with your consent)
• Gathering feedback through surveys or questionnaires to improve our service

2.3 To Ensure Security and Prevent Fraud

• Detecting and preventing cheating, unauthorized access, and other fraudulent activities
• Protecting against security threats and technical issues
• Enforcing our Terms of Service and investigating violations
• Maintaining the integrity of the gaming environment for all players

3. How We Share Your Information

We respect your privacy and do not sell your personal information to third parties. However, we may share your information in the following limited circumstances:

3.1 Service Providers

We work with trusted third-party service providers who help us operate our game and provide services on our behalf. These providers may have access to your information only to perform specific tasks and are obligated to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

3.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice in our game of any such change in ownership or control of your personal information.

4. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption: We use industry-standard encryption protocols (SSL/TLS) to protect data transmitted between your device and our servers. Sensitive information like passwords is encrypted at rest.
• Access Controls: We restrict access to personal information to employees, contractors, and service providers who need access to perform their job functions and are subject to strict contractual confidentiality obligations.
• Security Monitoring: We continuously monitor our systems for potential vulnerabilities and attacks, and regularly update our security measures.
• Secure Infrastructure: Our servers and databases are hosted in secure facilities with physical and digital safeguards.

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

5. Your Privacy Rights and Choices

We believe you should have control over your personal information. Depending on your location, you may have certain rights regarding your data:

5.1 Access and Portability

You have the right to request access to the personal information we hold about you. You can request a copy of your data in a structured, commonly used, and machine-readable format.

5.2 Correction and Update

If any of your personal information is inaccurate or incomplete, you have the right to request that we correct or update it. You can update most of your information directly through your account settings.

5.3 Deletion

You can request that we delete your personal information, subject to certain exceptions where we may need to retain information for legal or legitimate business purposes.

5.4 Opt-Out Rights

• Marketing Communications: You can opt out of receiving promotional emails by clicking the "unsubscribe" link in any marketing email or adjusting your account settings.
• Cookies: You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our game.
• Analytics: You can opt out of analytics tracking through your device or browser settings.

6. Children's Privacy

Plinko is designed for adults aged 18 and older. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that we have inadvertently collected information from a child under 18, we will take steps to delete that information as soon as possible.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. When we transfer your information internationally, we ensure that appropriate safeguards are in place to protect your information and comply with applicable legal requirements.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this policy and, where appropriate, by providing additional notice (such as through a notification in the game or via email).

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of Plinko after we make changes constitutes your acceptance of the updated Privacy Policy.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information (note: we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

11. European Union Users (GDPR)

If you are located in the European Union or European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including:

• The right to access, correct, or delete your personal data
• The right to restrict or object to processing of your data
• The right to data portability
• The right to withdraw consent at any time
• The right to lodge a complaint with a supervisory authority